At My Trove Jewels, we offer a wide range of unique, handcrafted jewellery, including stunning necklaces, bracelets, and earrings. Each piece is designed to inspire self-expression, creativity, and genuine connection.

Placing an order with My Trove Jewels is super simple! Just browse our collection, select the pieces that speak to you, and hit "Add to Cart." Once you’re ready, follow the checkout steps to complete your purchase. We’ll handle the rest, getting your beautiful new jewellery to you as quickly as possible! ✨

For us, your safety is our priority! We use Secure Sockets Layer (SSL) encryption, which means that all the information you share with us—especially your payment details—are protected and encrypted, making it impossible for any data to be intercepted. SSL is the gold standard for secure online communication, so you can shop with confidence knowing your credit card information is safe with us! 💳🔒

We offer standard shipping (2nd Class Royal Mail) and expedited shipping (1st Class Royal Mail). Orders typically ship within 1 week, and tracking information is available for an extra fee. Check out our full shipping policy for more details.

Yes, we do! Enjoy free standard shipping on orders over £20. Visit our shipping policy page for details on costs and delivery times.

Absolutely! We love bringing your ideas to life. While we are not yet fully set up, we will soon offer a customisable service where you can book an appointment to discuss your design ideas with us and explore custom options. In the meantime, please contact us via email or instagram.

We offer a variety of workshops for all skill levels, covering techniques like beading, metalworking, and wirework.

You can sign up for our workshops through our website in the "Events + Workshops" section. There, you’ll find the link to our Eventbrite page where we sell workshop tickets.

To keep your jewellery sparkling and looking fabulous, treat it with a little TLC! 💎✨ Keep it away from harsh chemicals, store it safely in a cute little box or bag when not wearing it, and give it a gentle polish with a soft cloth when needed. Remember, your jewellery deserves a break too—take it off before hitting the pool, gym, or bed! And, let those perfumes and lotions dry before you pop your jewellery on, so it stays as radiant as you are! 💖

Contact us for repair services and quotes. We handle all repairs on a case-by-case basis, depending on the issue with your piece.

We accept returns within 14 days of purchase, as long as the items are in their original condition. Please check our Returns Policy page for more details.

Yes, we do! For an additional fee, you can select gift wrapping at checkout. Your order will already be beautifully packaged in an organza bag with a jewellery cleaning cloth and a care card.

• You can reach us via the "Contact Us" page on our website or by emailing us at mytrovejewels@gmail.com. We aim to respond within 24 hours!