Contact information
TROVE / Customer information
The company behind TROVE.
The legal trading details, customer contact information and the distinction between the seller and the brand owner.
Last updated 11 November 2026
Trading company
This store is operated by My Trove Jewels Ltd, a company registered in England and Wales with company number 16538398.
Registered office, customer correspondence and returns address:
My Trove Jewels LtdUnit 36, Orbital 25 Business Park
Dwight Road, Watford
WD18 9DA, United Kingdom
My Trove Jewels Ltd is not VAT-registered.
Contacting us
Email info@mytrovejewels.com or use the contact form. For an order, include its number if available. For an event, a date, location and approximate guest count help us understand the enquiry.
Please arrange any visit or collection with us in advance. The postal address is provided for correspondence and returns; it is not an invitation to attend an unarranged workshop or retail appointment.
Brand ownership
The My Trove Jewels brand intellectual property is owned by Health and Vitality Bytes Ltd, company number 12836592. Brand ownership is distinct from the company supplying your order or booking.
My Trove Jewels Ltd is the seller for this store. For a separately contracted studio or business project, the agreed written proposal identifies the contracting party. Mentioning the brand owner does not make it an automatic guarantor of another company’s obligations.
Useful policies
For complaints or questions about a policy, contact the same customer email. Please explain what happened and the outcome you are seeking so we can investigate.
Need a hand?
For an order, include your order number. For an event, tell us the date and what you need help with.